Privacy Policy
Last updated: August 2026
Local Apparel (PROWEAR PTY LTD, ABN 20 103 625 510) respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect, why, and how we handle it.
What we collect
When you shop with us or interact with our site, we may collect:
- Contact and identity details — your name, email address, phone number and delivery address
- Order information — the products you buy, your order history and billing details
- Payment information — processed securely by our payment providers; we do not store your full card details
- Technical and usage data — such as your device, browser, IP address and how you use our site, collected through cookies and analytics tools
How we use your information
We use your personal information to:
- Process, fulfil and deliver your orders
- Communicate with you about your order, returns or enquiries
- Send you marketing communications where you've opted in (you can unsubscribe at any time)
- Improve our site, products and customer experience
- Meet our legal and tax obligations
Who we share it with
We don't sell your personal information. We share it only with trusted third parties who help us run our business, including:
- Shopify, which powers our store and checkout
- Payment providers, to process transactions securely
- Shipping carriers, to deliver your order
- Email and marketing platforms, to send order and marketing communications
These providers only receive the information they need to perform their service, and are required to protect it.
Overseas storage
Some of our service providers — including Shopify and our payment and email providers — store and process data on servers located outside Australia. By using our site and providing your information, you consent to this transfer and storage overseas. We take reasonable steps to ensure your information is handled securely wherever it is held.
Cookies
Our site uses cookies to keep your cart working, remember your preferences, and understand how the site is used. You can disable cookies in your browser settings, though some parts of the site may not function properly if you do.
Marketing
If you've opted in to marketing, we'll occasionally send you news, drops and offers. Every marketing email includes an unsubscribe link, and you can opt out at any time.
Access, correction & complaints
You can ask to access or correct the personal information we hold about you at any time by emailing info@localapparel.com.au. If you have a privacy concern, contact us first and we'll work to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the effective date shown below.
Contact
Local Apparel — PROWEAR PTY LTD
Keilor East, Victoria, Australia